Terms of Service

Terms of Service for Alahas.co.nz

Effective Date: 23/05/2024

Welcome to Alahas, the premier destination for gold-plated jewellery, operated by Alahas Limited ("Company", "we", "us", "our"). Our digital presence through the website located at Alahas.co.nz ("Site"), mobile applications, and other media forms, is designed to offer you an unparalleled shopping experience, rooted in convenience and trust. These Terms of Service ("ToS"), which include and hereby incorporate the Privacy Policy available at [Link to Privacy Policy], outline the rules and regulations for the use of our Site and set forth the legally binding terms for your use of our services.

Section 1: Acceptance of Terms

By accessing this Site, you engage in our "Service" and agree to be bound by the ToS outlined herein, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. This agreement impacts your legal rights and obligations. If you do not agree to be bound by all of these terms, do not access or use the Service. This document constitutes a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Alahas, concerning your access to and use of the Alahas.co.nz website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto.

The Site is intended only for users who are at least 18 years old. Persons under the age of 18 are not permitted to register for the Site or use the Services without parental consent. By using the Site, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.

Section 2: Modifications to the Terms of Service

The landscape of digital commerce is ever-evolving, and as such, we reserve the right to update, change, or replace any part of these ToS by posting updates and changes to our website. Such modifications will be effective immediately upon posting to the website and apply to all access to and use of the website thereafter. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these ToS constitutes acceptance of those changes.

The updated version of the ToS will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. Please review these ToS regularly to stay informed of updates. Your continued use of our site after such revisions will constitute acknowledgment and agreement of the modified terms and conditions.

Section 3: Privacy and Personal Information

In the digital age, the privacy and security of personal information are paramount. Our Privacy Policy, incorporated into these ToS by reference, describes how we collect, use, protect, and disclose your information. This operation is in full compliance with the Privacy Act 2020, which sets out the principles regarding the handling of personal information. By using our Services, you consent to such processing and you warrant that all data provided by you is accurate.

We are committed to safeguarding the privacy of our website visitors and service users. Our policy is not just about compliance with the law but about earning your trust and confidence. This section, along with our Privacy Policy, explains how we treat your personal data and protect your privacy when you use our Services. It outlines the types of personal information we collect, how we use that information, who we share it with, and the choices you have to review, revise and/or restrict our usage of this information.

Section 4: Consumer Guarantees

Our commitment to quality and customer satisfaction is echoed in our adherence to the Consumer Guarantees Act 1993. This Act ensures that all goods sold are of acceptable quality, fit for their intended purpose, and match their description. In the unlikely event that a product fails to meet these guarantees, customers are entitled to remedies, which may include repair, replacement, or refund, depending on the nature of the fault.

The Consumer Guarantees Act serves as a cornerstone for consumer rights in New Zealand, providing a layer of protection that benefits both the consumer and the retailer. It fosters a transparent relationship between us and our customers, ensuring that the expectations set by our product descriptions and marketing materials are met or exceeded. It’s a reminder of our commitment to quality and the